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Boost User Retention and Conversions with In-App Notifications

Implement targeted and relevant in-app notifications to engage users and drive them toward making a purchase or subscribing.

05/02/2023

Prakrati Kachroo

The foundation of a successful long-term relationship is good communication. And the same goes for the one you build with the users of your Mobile App. Interacting with your users, and communicating clear directions, value, information, and even promotional offers is necessary to keep them engaged, invested and wanting more. And in-app notifications are one of the effective ways to go about it.  

So, what are in-app notifications, why are they important, and what are the best practices for implementing them?  

Let's dive into it, shall we? 

 
What are In-App Notifications? 

The name gives it away. It's literally Notifications that appear 'in-app'. These notifications provide users with relevant and timely information on new features, promotions, or updates and encourage specific user behaviors, including completing a purchase or signing up for a subscription all the while they’re using the App. 

Difference Between Push Notifications and In-App Notifications 

Criteria Push Notifications In-App Notifications 
Delivery method Delivered outside the app through a service Delivered within the app 
User opt-in required Yes No (usually) 
Delivery timing Immediate User-triggered or timed 
Message length Limited (usually 100-120 characters) Longer (can include images, videos, and links) 
Customization Limited Highly customizable 
User experience Interruptive Non-interruptive 
Purpose Broad, non-specific messaging Specific messaging for in-app actions 
Targeting Can target specific user segments Can target specific user actions 

 

Why Is Using In-App Notifications a Good Idea? 

In-app notifications are a great way of keeping your users from getting bored and keeping them engaged. The personalized little interactions and edifying updates can go a long way in boosting user retention and conversion. 

  •  Improves User Engagement 
  • Increases User Retention 
  • Enhances User Experience 
  • Drives Conversions 
  • Provides Timely Information 
  • Reduces Churn 
  • Increases Revenue 
  • Builds Brand Loyalty 

10 In-App Notifications Best Practices 

 
Simpler the Better  

In-app notifications should be easy to read and understand, with clear call-to-actions. 

Get Personal 

Use data and analytics to personalize notifications to each user's interests and preferences. 

Timing is Everything  

Use triggered notifications to provide timely and relevant information based on user behavior. 

Divide and Rule 

Segment users based on behavior, preferences and demographics to deliver targeted notifications to each segment. 

Test the Waters 

A/B Test different notification formats, messages, and calls to action to determine what works best for your audience. 

Add Value 

Ensure that notifications provide value to the user, such as exclusive offers or information. 

Keep it Privacy-Safe 

Be transparent about user data collection and use. Allow users to opt out of notifications. 

Up your Game  

Use analytics to monitor the performance of notifications and optimize them based on user engagement and conversions. 

Don't be Clingy 

Avoid Overwhelming Users with too many notifications; they'll be quick to abandon the App. 

Make It Interesting  

Use Engaging Visuals, such as images and videos, to make notifications more engaging and interesting. 

Final Word 

In-app notifications are a powerful tool for boosting user retention and conversions. By extending users with relevant and timely information, personalizing notifications, and using best practices for implementation, you can keep your users engaged and increase revenue. 

Want to know more about In-App Notifications and how you can leverage them to boost retention and conversions? 

Connect with us! At Hashbrown Systems, we have the experience, and Extensive Portfolio of Mobile Apps it takes to design, develop and maintain Mobile Apps. Explore our Mobile Development Capabilities

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