‘Team’work Makes the Dream Work

In April 2020, Microsoft saw more than 200 million Microsoft Teams meeting participants in a single day, generating more than 4.1 billion meeting minutes. Also, Teams has over l 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well. 

CEO Satya Nadella said, “We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning, to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything.” 

1. Microsoft’s net income for the quarter ending September 30, 2020, was $13.893B, a 30.11% increase year-over-year. 

2. Its net income for the twelve months ending September 30, 2020, was $47.496B, a 15.58% increase year-over-year. 

3. The company’s annual net income for 2020 was $44.281B, a 12.85% increase from 2019.

How Teams made Microsoft a digital champion

The platform combines meetings, calls, chat, and collaboration into a single tool that preserves context and keeps everyone up to speed. 

Satya Nadella shared three important types of numbers in his call: daily meeting participants, daily meeting minutes, and daily active users. Various vendors use these metrics in different ways, but Microsoft is a tool in the market that can release all three-chat, calls, meetings, and collaboration-in one intuitive solution. 

Powering the world’s work

Across education, government, healthcare, and business, Teams is powering collaboration for organizations of all sizes while meeting the highest standards of security and privacy. 

Around the world, more than 1,83,000 educational institutions use Teams. In the United Arab Emirates alone, over 3,50,000 students are relying on Teams for remote learning. On the business side, 20 organizations have more than 100,000 active users on Teams, including Continental AG, Ernst & Young, Pfizer, and SAP. 

And the Microsoft team believes that the habits they are seeing in Teams are more durable and will persist well beyond the current crisis. Data from regions like China and South Korea, where many people have returned to the office, but continue Teams habits they developed while working apart, backs this up. Further, the number of daily active Teams users in China also continued to grow week over week.

Microsoft suggests these ways for organizations of all sizes to accelerate their digital transformation journey: 

1. Enable employees to serve customers and work from anywhere with continuous remote access to everything. 

2. Modernise outdated platforms to reduce costs, improve scalability, and meet compliance requirements. 

3. Consider new solutions to solve old problems, such as virtual visits to meet with patients in a physically safe environment while improving efficiency and provider accessibility. 

4. Data and analytics must be agile and flexible, and companies must adjust to new customer needs, thus improving the overall customer experience. 

5. Engage with customers more meaningfully to create strong, long-lasting relationships. 

In these times, firms must step up and rigorously implement digitization in their processes if they want to stay on the top of their game. Digitization sets new standards and builds more capabilities. 

Both SMEs and big brands who have taken our services, have stated an increase in direct savings, waste reduction, and sales. 

Contact us to know more about our disruptive cloud-first, data-centric approach for maximising turnover.